Technology

Exceptional people. Innovative technology.

Shape the future with technology

The technology and information teams at Creditsafe are responsible for our leading-edge technology solutions. Whether it’s developing our applications, our data architecture, maintaining our day-to-day IT, or driving new innovative technology projects, you’ll play a key role in helping companies and people around the world to make smarter and safer decisions with the help of technology. 

"Working here feels refreshingly down-to-earth. There’s no hierarchy for hierarchy’s sake, no distant management layers, just smart, kind people solving hard problems together."
Helen Morris, Creditsafe author image
Helen Morris
Engineering Director
Creditsafe employees enjoying a game of cards

Get to Know Our Technology Teams

Our diverse Research and Development team are in charge of developing and implementing the latest AI technologies here at Creditsafe. Joining a team that deeply values problem solving, innovation, collaboration, and getting creative, you’ll be part of a key business function spearheading exciting new technologies and solutions that empower our people and customers to tap into the best that technology can offer us today. 

The systems engineering team take care of the nodes, users, permissions, data, pipelines, and all the other unseen things that allows our customers to use our products with ease! The back office team ensures that our systems and data all work in a scalable, secure, efficient, and integrated way. Being part of this team, you’ll get the chance to engineer and elevate the cogs that keep our products ticking smoothly at their best. 

Our servide reliability teams ensure that what we develop works in perfect harmony with our customer-facing and back-end services across Creditsafe. Joining the team, you’ll play a key role in taking development products into production and keeping them working smoothly. Whether it’s security and authentication, data pipelines, or deployment processes, you’ll help to connect everything together and ensure that our technology delivers a market-leading service to our customers. 

From repairs and diagnostics to cabling and the provisioning of IT equipment, our deskside engineers ensure our teams have the logistics and kit that they need to do their best work. You’ll be at the forefront of enabling people to work with technology in a way that empowers them to succeed and stay secure. 

Like deskside engineering, our servicedesk team ensures we keep a smooth, secure, and seamless IT operations but with a focus on applications, network management, and software. With roles ranging from 1st to 3rd line support, managerial roles, and technically focused content roles, you’ll play a key role in keeping the lifeblood of our work flowing smoothly across our operations. 

A branch of our technology department that isn’t just focused on tech! Our project management office ensures that anything new that we do is implemented successfully, on time, in budget, and in compliance with quality and security standards. As a part of the PMO, you can get stuck into roles involving procurement, stakeholder management, project management, risk analysis and mitigation, and much more. A collaborative and fast-paced team, there’s a rewarding range of opportunities to use and enhance your skills. 

The architecture team at Creditsafe plays a key role in driving our technology strategy. In this team, you’ll play a role in designing and evolving the foundational systems that power our global data services. From building fraud detection frameworks to pioneering the use of transformer architectures and AWS-native solutions, you’ll tackle complex challenges with creativity and precision. If you’re passionate about scalable design, cloud-native technologies, and solving real-world problems with elegant solutions, the team offers a wonderful space to work with likeminded people and make your mark! 

From our internal systems to Microsoft 365 and Copilot, our service management team oversees our development and maintenance of features and products that empower our people to work smarter, better and safer. Playing a role in shaping the inner workings of our systems and tools, you’ll play an invaluable role in helping us to get the best from Microsoft and other SaaS product ecosystems. 

A day in the life of the incident management team is packed with dynamic opportunities and challenges alike. When things don’t go to plan, you’ll be part of a friendly and rewarding team that sets things right, learns lessons, and minimises downtime and trouble over time. 

Our Connect API allows our product ecosystem to sync-up with the tools and systems of our customers from around the globe. From development of documentation, to systems and defining processes and creating tailored solutions, there’s a wealth of opportunities to connect our products to our customers needs and goals, helping businesses around the globe make smarter and safer decisions. 

The Governance, Risk and Compliance team ensures that we stringently meet both industry and legally based security frameworks such as GDPR and SOC2. With a steady eye for detail and a heart in high-standards, our GRC team features roles in auditing, monitoring, incident management, and projects involving the implementation of new features that keep our business, data, and customers secure. 

The Core Engineering team focuses on the in-betweens of our back-office systems and our customer-facing products; in the Core Engineering team, you’ll be at the heart of ensuring that our data, systems, and front-facing products work seamlessly. With rewarding and varied work available across the team, core engineering staff engineer new systems, integrate data and applications together, and provide the models needed for our customers to tap into the deepest value possible from our international database. 

Get to Know Life In Creditsafe

A background for a slide in dark blue.

Learning Spotlight: AWS Machine Learning Certification

Our teams often upskill with qualifications; get to know Rohit and Robert's journey in gaining speciality machine learning accreditation below!
A background for a slide in dark grey.

Team Spotlight: Meet Some of Our New R&D Team

Meet some of our diverse and problem-savvy R&D team members who are spearheading some of our most innovative projects at Creditsafe.
A background for a slide in dark blue.

Meet Some Of Our C-Suite Team

Get to know three of our C-suiters Gareth, Carys, and Dai, the mottos they go by in life, most unusual thing they've had on their desks, and karaoke songs!
A background for a slide in dark grey.

Lived and Learnt Event Spotlight: Mastering Your Day

A neurodiverse friendly guide based on lived experience, find out from our colleague, Max Edgar about his journey from chaos to more mastery of his day.
A background for a slide in dark blue.

Merry Grinchmas!

We called for a merry one to come into our Cardiff office, but we got a mean one instead!
A background for a slide in dark grey.

Our Mentorship Scheme

Hear from our Senior HR Business Partner, Phil, about our very own mentorship scheme.

What Our People Have to Say

A picture of Phil, a colleague at Creditsafe.
"What I love about Creditsafe is the culture of trust and opportunity — it genuinely feels like a family."
Phil Jones
Group Head of GRC
Cardiff bay team member
"Having transitioned from working in the United States to the United Kingdom, I have been able to continue advancing my career at Creditsafe at a pace that would typically take significantly longer in larger, more traditional organizations."
Fortesa Gashi
Security Engineer
A picture of Fran, a colleague at Creditsafe.
"At Creditsafe, I always feel like my input is valued, and I am trusted by my manager to solve problems with a degree of independence I was never afforded in previous employers."
Francesca Carter
Gen AI Applications Engineer

Discover The Latest From Team Creditsafe